Effective Date: 07/17/2026
The LIME Foundation (“The LIME Foundation,” “LIME,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use and protect it, when it may be disclosed, and the choices available to you.
This policy applies to information collected through thelimefoundation.org, our online forms, program applications, donations, email communications, text messages, events, and other interactions with The LIME Foundation.
Depending on how you interact with The LIME Foundation, we may collect the following types of information:
You may provide information such as:
Please do not submit sensitive personal information through a general contact form unless it is specifically requested and necessary for the applicable program or service.
Donations may be processed through a third-party donation or payment platform. The payment provider may collect payment card, bank account, billing, or transaction information directly from you.
The LIME Foundation may receive limited information about the transaction, such as the donor’s name, contact information, donation amount, date, and campaign designation. We may not receive or retain complete payment card or bank account information.
The privacy and security practices of a third-party payment provider are governed by that provider’s own privacy policy and terms.
When you visit our website, we or our website service providers may automatically collect limited technical information, including:
This information may be collected through cookies, server logs, analytics tools, and similar technologies.
The LIME Foundation may use personal information to:
The LIME Foundation will send text messages only when there is an appropriate basis for doing so, such as when an individual initiates a text conversation or provides express consent.
Where a website form is used to obtain SMS consent, the SMS checkbox is optional and is not selected automatically.
Consent to receive text messages is not a condition of making a donation, submitting an application, participating in a program, volunteering, or receiving services.
If you consent to receive conversational and informational text messages from The LIME Foundation, messages may concern:
The LIME Foundation will not use consent for conversational or informational messages to send unrelated promotional or fundraising text messages.
If LIME offers promotional text messages in the future, separate express consent will be obtained where required.
Message frequency may vary depending on your inquiry, application, program participation, or requested services.
Message and data rates may apply according to the terms of your mobile service plan. The LIME Foundation is not responsible for charges imposed by your wireless carrier.
You may opt out of receiving text messages at any time by replying STOP to any message.
After submitting a STOP request, you may receive a final confirmation that you have been unsubscribed. You will not receive additional text messages unless you provide consent again or initiate a new conversation, as permitted by applicable requirements.
Reply HELP to a text message for assistance. You may also contact The LIME Foundation by:
No mobile opt-in data or text message consent will be shared with third parties or affiliates.
We do not sell, rent, or disclose mobile numbers or SMS consent information to third parties or affiliates for their marketing or promotional purposes.
If you subscribe to an email newsletter or otherwise authorize email communications, The LIME Foundation may send program news, event information, organizational updates, or other requested communications.
You may unsubscribe from marketing emails by following the unsubscribe instructions included in the email. Even after unsubscribing from marketing emails, you may still receive necessary administrative or transactional communications related to a donation, registration, application, or program.
Our website may use cookies and similar technologies to:
A cookie is a small file stored on a browser or device. You may be able to control or reject cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.
Third-party services embedded in or connected to our website may use their own cookies and technologies in accordance with their privacy policies.
The LIME Foundation does not sell or rent personal information.
We may disclose personal information in limited circumstances, including:
We may use service providers to support activities such as:
Service providers are permitted to use information only as necessary to provide services to The LIME Foundation or as required by law.
As stated above, no mobile opt-in data or text message consent will be shared with third parties or affiliates.
We may disclose information when we reasonably believe disclosure is necessary to:
If The LIME Foundation undergoes a restructuring, consolidation, transfer of programs, or similar organizational transaction, information may be transferred as permitted by law and subject to appropriate protections.
Our website may contain links to third-party websites, donation platforms, social media services, sponsors, partners, or other external resources.
The LIME Foundation does not control and is not responsible for the privacy, security, content, or practices of third-party websites. Visiting an external website or using a third-party service is subject to that organization’s privacy policy and terms.
We encourage you to review the privacy policy of each third-party service before providing personal information.
Some LIME Foundation programs may serve children or teenagers.
When required, program applications, registrations, waivers, or consent forms for minors should be completed or authorized by a parent or legal guardian. We may collect information about a minor when it is reasonably necessary to administer a program, protect participant safety, communicate with a parent or guardian, or fulfill legal and reporting requirements.
We do not knowingly use personal information collected from minors for unrelated commercial marketing.
If you believe a child has submitted personal information without appropriate parental or guardian authorization, please contact us so we can review and address the situation.
The LIME Foundation uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email system, text messaging service, database, or internet transmission can be guaranteed to be completely secure. You should use appropriate caution when sending sensitive information electronically.
We retain personal information only for as long as reasonably necessary to:
Retention periods may vary depending on the type of information and the reason it was collected.
Depending on where you live and applicable law, you may have the right to request that we:
These rights may be subject to legal exceptions, recordkeeping requirements, and identity-verification procedures.
To make a privacy request, contact us using the information below. We may need to verify your identity before completing a request.
To stop text messages, reply STOP. To unsubscribe from marketing emails, use the unsubscribe link included in the email.
California residents may have privacy rights under applicable California law. The availability of a particular right depends on the law’s applicability, the nature of the information, and the relationship between the individual and The LIME Foundation.
The LIME Foundation does not sell personal information for money. We also do not sell or share mobile opt-in data or text message consent with third parties or affiliates.
California residents may contact us to ask about applicable privacy rights or submit a privacy request.
The LIME Foundation may update this Privacy Policy periodically to reflect changes in our practices, programs, technology, or legal obligations.
When we make changes, we will post the revised policy on this page and update the effective date. We encourage you to review this policy periodically.
For questions, concerns, or requests concerning this Privacy Policy or our privacy practices, contact:
The LIME Foundation
1400 Petaluma Hill Road
Santa Rosa, CA 95404
Telephone: 707-532-LIME (5463)
Email: Letitia@thelimefoundation.org
Website: thelimefoundation.org